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Privacy Policy

🔐 PRIVACY POLICY
Effective Date: 25-APR-2025
LLP: Opulent Duende LLP

 

1. Introduction

This Privacy Policy explains how Opulent Duende LLP (“LLP”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access our platform — including Q Gurukul, Q Portal & Q Connect. By accessing our services, you consent to the terms outlined here.

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2. Information We Collect

A. Personal Information

When you sign up or interact with our services, we collect:

  • Full Name

  • Email Address

  • Phone Number (if provided)

  • Location/City

  • Payment details (non-sensitive, e.g., transaction ID)

B. Technical Data

Collected via cookies, logs, or analytics tools:

  • IP Address

  • Device/browser type

  • Session activity

  • Login timestamps

  • Page visit records

C. Platform Usage Data

Covers data on:

  • Courses or educational content accessed

  • Subscription activity

  • Error logs or platform feedback

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3. How We Use Your Data

We use your data to:

  • Provide access to educational services via Q Gurukul and Q Portal and technical services via Q Connect

  • Communicate important updates or support messages

  • Ensure platform security and compliance

  • Analyze behavior to improve the learning experience

  • Fulfill legal obligations when necessary

We do not sell or rent your personal data.

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4. Sharing of Information

Your data is not shared with third parties except:

  • With verified service providers under strict confidentiality (e.g., cloud storage, analytics)

  • When legally required by regulatory authorities

  • With your explicit consent (e.g., for integrations)

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5. Data Storage and Security

We apply secure practices such as:

  • Encrypted storage of personal data

  • TLS/SSL for data in transit

  • Access control and audit trails

  • Secure hosting (AWS or equivalent)

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6. User Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion (as per applicable law)

  • Withdraw consent or restrict data use

  • Request a portable version of your data

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Contact us at: 📩 support@opulentduende.com

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7. Cookies & Analytics

We use cookies and analytics tools (like Google Analytics or Wix Analytics) for session tracking, content optimization, and personalized learning experiences. You may disable cookies via browser settings.

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8. Data Retention

We retain your data:

  • While your account is active

  • For legal/audit purposes, or

  • Until you request deletion (if eligible)

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9. Third-Party Integrations

If you use integrations (e.g., browser extensions or external tools), their privacy terms apply separately. Please review them independently.

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10. Minors’ Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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11. Policy Updates

This policy may be updated occasionally. Changes will be posted on our website. Continued use implies acceptance of updated terms.

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12. Contact Us

If you have questions or complaints, contact us at:
📩 support@opulentduende.com
📍 Opulent Duende LLP, Hyderabad, India

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